Gipper Touch Network Requirements & Firewall Info – Gipper

This article outlines the network configuration and allowlisting required to ensure full communication between EloView 3 and managed devices.

Overview
Required Domains to Allowlist
Additional IP Allowlisting
Port Requirements
Additional Notes
Gipper-Specific Domains

Overview

To ensure proper device management and content delivery, EloView requires specific domains, ports, and optional IP addresses to be accessible on your network.

Required Domains to Allowlist

The following EloView domains must be allowlisted to enable essential cloud-to-device communication:

Purpose	Domain
Core services	io.eloview.com
Portal access	manage.eloview.com
Content download	content.eloview.com
Device log uploads	device.eloview.com
Device status queries	dsq.eloview.com

Additional IP Allowlisting

While domain allowlisting is strongly recommended, some networks may require explicit IPs.

Armor Hosts

74.120.218.143
74.120.218.144

Cloudflare CDN (Content Delivery Network)

Note: These IP addresses are dynamic and may change. It is strongly recommended to allowlist the domains listed above instead of individual IPs to avoid service interruptions.

IPv4

104.16.64.227
104.16.61.227
104.16.62.227
104.16.63.227
104.16.60.227

IPv6

2606:4700::6810:3fe3
2606:4700::6810:3ee3
2606:4700::6810:3ce3
2606:4700::6810:40e3
2606:4700::6810:3de3

Port Requirements

The following ports must be open to allow Elo devices to connect properly:

Port 443 (HTTPS): Full access to all EloView domains (*.eloview.com) is required.
Port 123 (NTP): Required for time synchronization via 2.android.pool.ntp.org.

Additional Notes

EloView-enabled Android devices use WebSocket (WSS) for secure, persistent communication with the EloView cloud.
WebSocket sessions are initiated by the device, not the network.

Gipper-Specific Domains and Links

Please request that IT place the following domains on a safe/do not block list to ensure you can use the Gipper platform to the fullest extent:

Additionally, to make sure you are receiving all communications from Gipper, it is best to allowlist/allow all emails coming from the domains @gogipper.com, @gipper.com, and the following emails:

support@gogipper.com
customersuccess@gogipper.com
team@gogipper.com
billing@gogipper.com

Still have questions? Our team is here to help. Reach out anytime at support@gogipper.com or through the chat in your Gipper dashboard.

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