Update billing information

Owners have access to a billing portal within their Gipper account. This billing portal will allow you to change your credit card information and other billing details.

To access the billing portal, log into your account and click the profile icon in the top right corner of the page, and then click "Subscription & billing."

Here, you will see what plan you are currently subscribed to. Additionally, you will see a button labeled "Update Billing Info" - click here and this will bring you to the billing portal access page.  

This will open up the login for Gipper's Payment Portal. Please enter the email you use to sign into your Gipper account and click send. This will send an email containing a login link to the email you provided.

Below you will find an example of the email you will receive, the Subject will read "Your Gipper Media, Inc. customer portal login link" and the body will show exactly like this:

Please click the "Log in" button. This will bring you directly into your Gipper Billing Portal. This is broken up into 4 sections:

1. Current Plan - This section will show you the name of your Current Plan, Cost Per Year, and Renewal Date. You also can click View details for any additional information.
2. Payment Method - In this section, you can see the payment method (ie. card on file and expiration date). Additionally, you can click to the right of the current payment info to remove it and/or click "+ Add payment method" to change the card on file. This will bring up a pop-up that will allow you to put in updated card info.
3. Billing Information - Here you can update the billing address by clicking "Update Information":
4. Invoice History - Lastly, this is where you can view your invoice history. You can also click the expand arrow next to each invoice to the date to bring up the options to Download the invoice or Download a receipt

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