There may be instances where a user may have accidentally denied Gipper access to their camera roll/photo library - fortunately, there’s an easy way to allow Gipper access so you can start creating asap!
To do this, first, go into your Settings:
Once in the settings, find the category labeled Apps:
After clicking into the Apps section under settings, it will get you a selection of what you'd like to do. Please select "Manage Apps":
It will then bring up a list of all the apps installed on your Android device, you will want to find Gipper:
After clicking on Gipper, select "App Permissions":
After clicking on App permissions, you will what currently has permission within the Gipper app. You will want to make sure that camera and storage and allowed:
If one of these is listed under denied, you can click on it and set it to allow:
To update the Android app you will want to follow these steps:
- Open the Google Play Store app.
- At the top right, tap the profile icon.
- Tap Manage apps & device. Apps with an update available are labeled "Update available."
- Tap Update.
Thanks for reading and we hope this was helpful! If you have any questions, please contact our Support Team via email at: support@gogipper.com, use the green Help button in the Gipper Platform, or call our support phone line at (929) 207-8459!
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