As you may have noticed, the Your Teams section has been updated to show Your workspace.

Think of your Gipper Workspace as your athletic department, school, or organization. Your colleagues and staff collaborate and make decisions based on an organizational structure. That same structure can help you work together to create and share graphics in Gipper. Within your organization, you have different departments or teams. Your school is broken down into academic departments. Your athletics program is broken down by teams. Just as each member of your organization works within one of those smaller groups, your Gipper Workspace members can work within individual teams. This way, you can share Gipper media, designs, and branding elements in the same way JV or Varsity soccer coaches might share equipment or English teachers might share books.

Table of Contents:

Inviting New users to a Workspace

Revised Invites Page

Creating Teams

Viewing users on your Workspace

Workspace FAQ 

Inviting New Users to a Workspace:

In order to add users to your teams, you first will need to send an invite to them to join your workspace. 

To add members to the workspace, you will want to click into "Your Workspace" once logged into your account. When you click here you still see the Name of the Workspace. To the right, you will see a button labled "Invite to members". Click here to invite members to the workspace! 

When you click on the  Invite members button, you will get a pop-up asking you to put in the email address(s) of the member you want to invite.

You will enter their email address and the green invite button will light up to send out the email to the requested user. You also can click Add another user to add more then one email address.

After hitting the invite button a pop-up will appear confirming the invite has been sent! 

The invite will be sent over to the email provided. The subject of the email will read "You've been invited to Gipper!" Below is a screenshot of the actual content of the email invite. Please note, Support test will be replaced with the admin who invites you and the link will read JOIN <Name of the workspace>. 

The invited user will want to click the blue link at the bottom of the email - it will read JOIN <NAME OF WORKSPACE>. 

After clicking the link in the email, it will bring the user to a screen to set up a Gipper account. They will need to put in their First/Last name, and password and then confirm the password.

After clicking CREATE ACCOUNT, the user will be logged in. They will automatically be added to the workspace and are now able to use the Gipper Platform! 

Redesigned Invites Page:

We now have an updated invite page to see who has been invited to your workspace! To view this, you will click into "Your Workspace" and will see the Invites tab located next to the green create team button.

Once you click on the invites toggle you can see the invites you have received and also the invites you have sent. 

When you click on the Invites Invites Sent you will see the option to Resend Invite or Revoke(remove) the specific user. Resending the invite will deliver a new workspace invite to the recipient's email in the same way as it was sent when initially inviting the user to the workspace. 

Workspace Teams:

Gipper’s Team feature allows you to add your Workspace members to smaller groups. This is important because it is what enables the share (can link out to share article) functionality within Your Gallery and Your Designs. As mentioned above, the goal here is to allow you to share content with smaller groups of Workspace members that is relevant to them. For example, if you have a folder in Your Gallery that contains Football photos, it would be unnecessary to share that Football folder with coaches from the Women’s Soccer Team.

**Please note, ADMIN of the team has the ability to make other users Admin of the team(s) and also remove users from specific teams. This can be done by going into the specific team and clicking the 3 dots to the right of the user's name/email.**

Creating Teams

In our new workspace - only the workspace admin can create teams. This process will be very similar to creating a team before.  Under Your Teams, you will see a green button labeled CREATE TEAM. 

After clicking on create team, a pop-up will appear asking to provide the team name (1) and the member(s)(email addresses) you'd like to add to the team (2). If the team member is not showing under Add Team Members, it is because they are either not yet part of the workspace, or they are already a member of that team. You will see the option to add to the workspace at bottom of the popup (3). Once you enter an email address in this field, an invite will go out inviting them to the workspace, and once accepted, they will also be automatically added to the team!

Inviting Workspace Members to Teams

Please Note: you can only add a user to a team AFTER they have been added to the workspace.

An email will go out to all the users letting them know they have been invited to the team:

Once the user clicks on the JOIN SUPPORT TEST( which will show your team name in place of this) it will bring that user directly to the invites page in their account where the pending invite can be accepted and upon accepting the invite, they will be added to the team immediately! 

*Admins of teams have the ability to edit the team name and delete the team! Please see steps on how to complete this HERE

View users on Workspace:

You know have the ability to view users on the workspace. To do this, when you click on "Your Workspace" you will see in to top right-hand corner, the button "View Workspace".

Click here and a pop-up will appear showing you all the creators within the workspace! 

**Please note, if you are the ADMIN of the Workspace, you will see 3 dots appear to the far right of each member of the workspace, if you clear these dots, you will have the option to Remove the user(s) from the workspace. 

Workspace FAQ 

What/Who is the workspace admin? 

The admin has the ability to:

• Add creators to the workspace (this is essentially inviting users to join the workspace) 
• Create team
• Add/remove members from a team 
• Set the workspace colors
• Upload custom workspace fonts 

What can the Creator do within the Workspace?

Now, just like the admin, creators have the ability to:

• Add creators to the workspace (this is essentially inviting users to join the workspace) 
• Create team
  • If the creator is set as the admin of a specific team, they can(on only the teams they are admin on):
    • Make other members admin on the team
    • Remove members
    • Remove admin roles from other members

How can I tell what my role is in the Workspace? 

You can view your role within the workspace by Going to the Settings Button ( ) in your account. This will bring up your Account info. You will see a section that says "WORKSPACE ROLE". Here you can see what your role is within the workspace! 

Can we change the admin on the account? 

In the event that a non-admin member of a workspace takes over billing for the workspace plan subscription, we can manually make this user the admin. For more information, please contact your dedicated Customer Champion or Support! 

Can I be added to more than one workspace?

No, you can only be a part of one workspace.

Can I be on multiple teams?

Yes, you can be added to more than one team by the admin. 

What if they did not get the email?

If they did not get the email, it may be in their spam folder (also check the quarantine folder if using Outlook). If it is not either of these folders, please take a look at our article on how to resolve this HERE. 

What if they got the email but it is different than the email listed above? 

There are a few circumstances where they may not immediately be able to join the workspace.

Scenario #1:

They are currently the admin of another workspace on Gipper. They can go into their account and accept the invite under the Invites section under MY WORKSPACE. The email they will receive will read: 

Hello [First Name]

[Inviting Admin] is inviting you to join the [Inviting Admin Workspace] workspace. However, you’re currently the admin of [Invited User Workspace], and you can only be in one workspace at a time. You are currently subscribed to [invited user’s plan], and because plans are tied to the workspace, joining this new workspace will result in leaving your current subscription and inheriting [inviting admin workspace]'s [inviting admin plan] subscription.

If you wish to join the new workspace, please accept the invite by visiting https://platform.gogipper.com/invites and clicking “Accept” on the corresponding invitation.

If you have any questions or concerns, please reach out to support@gogipper.com and we will assist you as soon as possible.

Best,
The Gipper Team

Scenario #2: 

When the invited user is on any plan and they have more than 1 member in their workspace:

Hello [First Name]
[Inviting Admin] is inviting you to join the workspace for [Inviting Admin Workspace]. However, you’re currently the admin of [Invited User Workspace] with [workspace size] workspace members, and you can only be in one workspace at a time. If you wish to join this new workspace, we must transfer your current workspace admin status to someone else in your organization. To do this, please contact support@gogipper.com or your dedicated Customer Champion and we will get this taken care of ASAP.
Best,
The Gipper Team

Thanks for reading and we hope this was helpful! If you have any questions, please contact our Support Team via email at: support@gogipper.com, use the green Help button in the Gipper Platform, or call our support phone line at (929) 207-8459!